On October 16, 2011, the group company organized part of the management cadres, backbone employees and Morris hotel cooperative enterprises executive and so on, 16 people's investigation group to go to study on a four-day trip, through narita, Tokyo sensoji, water treatment plant regeneration jolts, akihabara, Japan palace, ginza business street, liubenwood, LaLaport mall, castle peak, mainly to study high precise management, feel the Japanese fine and class. A few days and a touch of everyone, profound experience, and the first verify the said that correctness of the personnel to Japan, the second verified the positioning of the advanced class to Sanli, and the development road of correctness.
Just four days can't understand a country of all, but let us profound experience some reason and the answer to Japan of such a small country in just a few decades wondering why can become the powers in Asia and even in world.
First of all, this is a clean orderly, national quality high country. From the plane started to you will be a sleek atmosphere by the infection, each place is clean and neat and give a person a kind of special comfortable feeling. Especially the Japanese public health, whether in the cities or the suburbs are very reach the designated position, also bring due convenient. Pavement can't see a bit of dust, the way of the wheel tires like general clean water. The Japanese is used to line up, in any public place is very sleek, everyone quiet wait ten minutes, no one crowded come to the front of the queue. In a few days trip along the way, we have not seen a traffic cop, but road vehicles and pedestrians crossing are strictly obey the traffic rules, the busy road is clear. Although this is just some profile, but largely reflect a nation's civilization and the national quality.
Also, an enterprise's neat and orderly direct embodiment of the whole image of the enterprise. Arrived in Japan, first time from the visitors’ point of view feel the customers’ first experience after visiting Sanli-like the garden enterprise to bring comfort.
Second, this is a very professional, service is the first national. Japanese people pay attention to etiquette, work hard, service quality all along with exquisite and thoughtful is famous, this whether in ordinary shop or large store, you will clearly realize. Even if the language, but as long as you need help, staff with a bright smile and patiently to think of a way to understand your needs, until you satisfaction. Near the airport we ask the way to a parking lot administrator, although the language barrier, half hundred old man can only understands one or two words, but very carefully describe how to find a place we to go. During the brief exchange,opposite side saying a respectful goodbye, 90 degrees of bow, let a person feel a kind of heart-felt sincerity. Whether to the hotel or shops, each service personnel with a bright smile, the approximate exaggerated respectful bow and words let all people to enjoy god of quality services.
"Let the user one hundred percent satisfaction, let the user of one hundred percent satisfaction", Sanli of the service concept and Japan have the same standard of service. Receptionist's understanding smiling, install personnel of the service of hard installation, the driver of the master thoughtful service, every detail embodies Sanli of the enthusiasm and dedication, and embodies the service is exquisite and considerate.
Again, this is the country that extremely with the standard, emphasize the fine. Whether products, building, or service, protective, every aspect reflect incisively and vividly. In Japan, each work, every detail they will be completed very diligently, meticulous, never perfunctory phenomenon. In water treatment plant regeneration jolts visit, we understand the sewage disposal advanced technology and management experience, and really in admiration for their standardization management gasp. Work on site management to strict regulation, equipment materials is put in order, even if it is a small tool put also very standard. All the equipment facilities and protection in place degree put, breathtaking. We examine the actual sewage treatment in the site found that even if the common cables, are neat pieces, whether or not the visit area to visit cable line bridge frame, can't see the place where with visible is as polite, don't go out of form. 6ben wooden buildings force and beauty perfect combination, whether nearly one thousand piece of glass fiber reinforced plastic tile juncture of equal spacing, or hundreds of meters length stainless steel armrest seamless glass hood, highlights the standard and the process of craftsman people virtuosity. Sanli requires the invisible place is a little better than visible place, and do not allow invisible place was poor than visible place. "In sanli, if I have anyway invisible idea, and I was dross, should be punished," this sentence listen when most needed is least heeded the cultural concept already thorough popular feeling, it shows the advance of the Sanli and the pursuit of high grade determination.
Finally, attention to detail is its outstanding characteristic. The Japanese have strive to make everything perfect personality, Japan's industrial design has been quite good, big to the building cars, small glasses to watch, all strive to elegant; Japanese industry strict quality control system, and its products and beautiful appearance and high quality conquered the whole world. The world can think of, they already do the perfection; the world didn't think of, they also have thought through. Store the bathroom with men and women sit implement different button, high and low temperature, water flow size, length of time of the general design said, let people see later can't help smiling; It also has a chair intended for children and bed, with the parents of the children on the absolute don't worry; The streets of BiZi water, the fine craft work, let a person can't help feeling the exquisite techniques; Pastry cake exquisite packaging as art, let people want to hand...... under to In all the details of the delicate, humanized design, display the developed in Japan, detail decides success or failure, and another example of why the Japanese in world economy ranked top.
"Great gift to the small make trouble, detail decides success or failure. In China, people a lot want to do great things, but many people are willing to do the little things are rarely fine; we do not lack, lost the wicker part of strategist, lack is the executor of the excellence; never lack of all kinds of management rules and regulations, and the lack of regulations is unswervingly stick." Sanli of the management idea is: will only do great things, won't do small, nothing; Will only small things, and put the little things people do, must be successful. And the trip to the east, verify the positioning of the detail of the class, chairman of advanced, really know the value of things do. "Consciousness" of value, in Japan in every bit of reflects incisively and vividly.
The development of the society by a few people's lead, a few people push. Japan trip, see lead and promote far more than the proportion of personnel in China. But it is most people are still not realizing this, we are at the wise leadership of chairman, pursue class benefits, lead the development of society. It is Sanli to the advanced positioning, advance pursuit, and let all of the Sanli people can use this platform to develop their own, development team, which make the enterprise also get rapid development.